Your Upcoming Scheduled 波色单双 Video Visit
Before Your Visit
As soon as possible,听set up your Nemours app account and device. You can do this now to make logging in easy on the day of your visit.
Preparing for Your Video Visit
How do I create a Nemours app account?
1. Download the app.听Go to the听听辞谤听. Search for Nemours and download the Nemours app. If using a computer, go to听.
2. Create a Nemours app account.听If you have used MyNemours in the past, just log in with your MyNemours username and password. If not, simply select "Create an Account" and follow the steps.
3. Verify email.听For your security, you will need to open an email from Nemours and verify your email address.
Note:听If you are a patient 18 years or older, you must create your own Nemours app account using your own email address before having a video visit. This is to protect your privacy.
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How do I add a child?
1.听Log in to the Nemours app.
2.听Select听Add a Child.
3.听Follow the prompts and fill in information.
4.听If we find your child鈥檚 name in our system, you can link to this child.
5.听If your child鈥檚 name is not in our system, you鈥檒l need to add more information. (Request will be pending while we verify guardianship.)
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What if I forgot my password?
1.听Launch the Nemours app.
2.听Select听Forgot?
3.听Fill in information.
4.听Check your email.
5.听Open the email from Nemours, and click听Reset My Password.
6.听Create a new password.
7.听Log in to the听Nemours app using your username and new password.
On the Day of Your Visit
Start your visit听15 minutes听before your scheduled appointment time:
1.听Open the Nemours app.
2.听Sign in.
3.听Go to the听Video Visit听section (bottom right corner).
4.听Select your child from the list.
5.听View their appointment under听Upcoming Video Visits.
6.听Select听Begin Visit.
If you need assistance, call us at听(888) 459-4087.
Tips for Your Visit
A video visit is like an in-person visit in many ways. Please treat this visit the same way you would an office visit.
To help your visit go smoothly, watch this short video, or read our tips.
If this visit is for your child:
- Have them in the room before the visit starts
- Be sure you are both dressed and seated
We also ask that you:
- Have your visit from home or a private location to protect your privacy
- Check that your Wi-Fi or cellular signal is strong and stable
- Be sure the room is quiet and well-lit so the doctor can see and hear you
- Don鈥檛 eat during the visit
- Don鈥檛 drive or walk during the visit
- Give your full attention
- Tell the doctor if you need a note for school or work
Need help?
If you have questions or need technical help, call our support line at听(888) 459-4087,听or email us at听DigitalHealthSupport@nemours.org.